Privacy Policy Commitment
Protecting your information is our priority
Introduction to Privacy
This Privacy Policy explains how we collect, use, and protect your personal information. We believe in transparency and adherence to Australian privacy requirements.
By engaging with our analytics services, you agree to the practices described in this Privacy Policy. Your trust and safety are central to our approach.
How We Collect Your Data
We collect personal and usage data only when necessary for our analytics services. Collection methods are transparent, secure, and clearly communicated to each client.
Direct Data You Provide
- • Contact details entered when you inquire about our services
- • Information provided via report requests or downloads
- • Feedback or survey responses you submit
- • Data shared during onboarding or project start
- • Any correspondence sent via email or web forms
Information Collected Automatically
- • Analytics related to your use of our platform
- • Technical data, such as browser and device type
- • Log information, including referral sources
- • Cookie data used to improve your experiences
- • Usage patterns for website optimisation
How We Use Your Data
Your data helps us deliver, maintain, and improve our analytics services. Use is always lawful, with a focus on client benefit and privacy.
- • Service performance assessment and reporting
- • Responding to client inquiries and requests
- • Improving service offerings and technical support
- • Verifying and maintaining secure access
- • Communicating policy changes or service updates
- • Complying with legal or regulatory requirements
- • Managing client accounts and projects
Our Pledge: We commit to using your data responsibly and never sharing it for purposes unrelated to your service unless legally required.
Data Sharing Transparency
We may share your information with trusted service providers, always under strict confidentiality and in compliance with privacy law.
Service Provider Collaboration
Occasionally, third-party providers help us deliver analytics. Each partner is carefully vetted for privacy standards.
Legal and Regulatory Compliance
Some data may be shared to comply with Australian law or government requests.
Anonymous Data and Stats
Sometimes we share overall trends anonymously, never revealing your details.
Your Privacy Rights
You can access, correct, or request removal of your data. Our team is committed to supporting your privacy rights at all stages.
- • Request access to the data we hold about you
- • Ask for corrections to inaccurate or incomplete data
- • Request deletion of your personal information
- • Receive your personal data in a portable format
- • Object to certain uses of your information
- • Request we limit the processing of your data
To exercise your rights or ask questions about data handling, please contact us directly for quick support.
How We Keep Data Secure
We protect information with technical safeguards like encryption and strict access controls, regularly reviewed for compliance.
Technical Protection Methods
- • End-to-end encryption for sensitive data
- • Secure servers storing analytics information
- • Routine security audits and risk checks
- • Automated monitoring to identify threats
Our Organisational Policies
- • Staff privacy and compliance training
- • Internal access limited to key personnel
- • Clear data retention and deletion guidelines
- • Incident response review protocols
Data Retention Practices
Your information is kept only as long as needed to support our service goals or comply with requirements, then securely deleted or anonymised.
- • Account data stored for service management
- • Analytics usage data for continuous improvement
- • Correspondence records for service delivery
- • Transaction or billing data, where applicable
- • Consent-based information for notifications
You are welcome to ask about our data retention periods or request earlier removal at any time.
International Data Transfers
If information leaves Australia, protections follow Australian law, and trusted partners are selected with care.
- • Transfers done only when strictly necessary
- • Only with privacy-compliant service partners
- • Data handled securely during all transfers
- • Contracts include privacy commitments
Cookies and Tracking
We use cookies to enhance user experience and understand service performance. You can manage preferences at any time.
Types of Cookies We Use
- • Essential for site and service function
- • Help monitor usage and performance
- • Remember your site preferences
- • Enable key analytics features
Users can opt out of non-essential cookies and update choices via browser settings.
How Policy May Change
We update policies to reflect changing laws or services. Changes are published here and sent to clients as needed.
- • Advance notice for major changes
- • Accessible updates on our website
- • Direct email to affected clients for key updates
- • Version and date shown for all changes
Please review this page periodically for the most current information.
Contact for Privacy Questions
If you have any privacy concerns, we'd be happy to help.
lymaveraqion
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61 2 1486 1236
Email: content@lymaveraqion.com
Last updated October 22, 2025
Effective October 24, 2025